Protection of Personal Data

ÇANAKCILAR SERAMİK INDUSTRY AND TRADE INC. PERSONAL DATA PROTECTION LAW CLARIFICATION TEXT ÇANAKCILAR SERAMİK SANAYİ VE TİCARET A.Ş. takes security measures at the highest level possible to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy. Our aim; In accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction, it is to inform you in the most transparent way about the ways your personal data is collected, the purposes of processing, the persons with whom it is shared, the legal reasons and your rights. a) Data Controller, in accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data; ÇANAKCILAR SERAMİK SANAYİ VE TİCARET A.Ş. as the data controller. It is collected and processed by (“COMPANY”) within the scope explained below. b) The Purposes for Which Personal Data Will Be Processed by the COMPANY from its customers, employees, potential customers, employee candidates, official institution representatives and employees, business partners and suppliers; Special personal data and personal data in the categories of identity information, contact information, customer information, customer transaction information, health information, performance information, transaction security information, legal transaction and compliance information and marketing sales information (both will be referred to as "Personal Data" together). ) is collected. Your collected personal data; - To be able to offer the COMPANY products and services to you, to fulfill our obligations towards you, to organize records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation, - Sales and services to be made to increase the quality of services and products. To offer you special advertisements, campaigns, advantages and benefits for marketing activities, - To communicate with you in order to provide you with the necessary information regarding information technology requirements, systematic structure, the necessity of the IT support services received, and these services and products, - For sales and marketing activities. Carrying out traffic measurement, statistical analysis, segmentation/profiling and CRM studies, - Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, receiving your problem-error notifications, regarding products and services, your complaints and requests. To provide you with information, - To communicate with you, to take your orders, to carry out your payment transactions, to provide logistics cooperation with third parties and to send products, to identify products and services that may interest you and to make suggestions to you accordingly, to send promotions and gifts, to analyze your online behavior. to show you special advertisements, to measure and improve the quality of the service we provide to you, to manage our customer portfolio to be profiled and scored according to the segments determined by us, - Comparative product and/or service offer, modeling, existing or new product studies and/or developments, to share your personal data with the COMPANY To be used in all kinds of products and services that will be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY's articles of association, which is the subject of your disclosure to , - To comply with the information storage, reporting and information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to benefit from these services. To fulfill the legal obligations to which we are subject, - In line with the purpose of determining and implementing the COMPANY's commercial and business strategies; Managing financial operations, communication, market research and social responsibility activities, purchasing operations (request, offer, evaluation, order, budgeting, contract), in-company system and application management operations, legal operations carried out by the COMPANY - Requests from official authorities or you It is processed for the purposes of examining, evaluating and responding. c) To whom and for what purpose the processed personal data can be transferred. Your collected personal data; Limited to and valid for the entirety of the processing purposes specified in section b) above; - To the COMPANY's business partners, shareholders, affiliates, - Persons permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislative provisions, or organizations, - Legally authorized public institutions and organizations, administrative authorities and legal authorities, - Foreign companies and subsidiaries, - Natural or legal persons from whom we receive services and cooperate in product/service comparison, analysis, evaluation, advertising and realization of the above-mentioned purposes, program It is transferred to partner institutions and organizations, institutions with which we have agreements to send the messages we send to our customers, and cargo companies that deliver the orders to you. d) Method and Legal Reason for Collecting Personal Data: Your Personal Data can be collected both by fully or partially automated means and by non-automatic methods that are part of the data recording system; By you directly or by persons authorized to act on your behalf; Applications made through contracted websites, store and COMPANY head office personnel, institutions to which we provide / receive support services, real and / or legal persons with whom transactions are made within the scope of any legislation or contract, and direct automatic systems (our website and mobile application, call centers, our social media accounts) orally, in writing or electronically; Specified in Articles 5 and 6 of the Law; ● It is clearly stipulated by law, ● It is mandatory for our Company to fulfill its legal obligation, ● It is directly related to the establishment or performance of the contract and processing is necessary, ● Processing is mandatory for the legitimate interest of our Company, provided that it does not harm your fundamental rights and freedoms, ● It is made public by you. , ● It is collected based on legal reasons such as: ● Processing is mandatory for the establishment, use or protection of a right, ● You have express consent. d) Personal Data Owner's Rights Listed in Article 11 of Law No. 6698. As personal data owners, if you submit your requests regarding your rights through the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. If the response to the application is given on a recording medium such as CD or flash memory, our company will request the recording medium such as CD or flash memory from the personal data owner. In this context, personal data owners; ● Learning whether personal data has been processed, ● Requesting information if personal data has been processed, ● Learning the purpose of processing personal data and whether they are used for their intended purpose, ● Knowing the third parties to whom personal data are transferred domestically or abroad, ● Personal data processed incompletely or incorrectly ● To request that personal data be deleted or destroyed in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the transaction carried out in this context be notified to third parties to whom personal data has been transferred, and to request the deletion or destruction of personal data in this context. The person has the right to request that the transaction be notified to third parties to whom personal data has been transferred, ● To object to the emergence of a result against him/her by analyzing the processed data exclusively through automatic systems, ● To request compensation for the damage in case of damage due to the unlawful processing of personal data. You can submit your request regarding the exercise of your above-mentioned rights in Turkish and in writing, in accordance with the 1st paragraph of Article 13 of the Law No. 6698 and the Communiqué on the Procedures and Principles of Application to the Data Controller, numbered 30356 and dated 10.03.2018, or in written form via your registered electronic mail (KEP) address, securely. You can send it by using electronic signature, mobile signature or the e-mail address previously notified to the COMPANY and registered in our system. In applications, information will only be given about the applicant and it will not be possible to obtain information about other family members and third parties. COMPANY reserves the right to verify your identity before responding. In your application; a) Your name, surname and signature if the application is written, b) Your TR ID number for citizens of the Republic of Turkey, your nationality, passport number or ID number if you are a foreigner, c) Your residence or workplace address for notification, d) Your e-mail address for notification, if any. Your address, telephone and fax number, d) The subject of your request must be included, and if any, information and documents regarding the subject must also be added to the application. By attaching your written applications and the necessary documents, our Company, Çanakcılar Seramik Sanayi ve Ticaret A.Ş., is the data controller. You can give it to Gökçebey, 67670, ZONGULDAK. You can access the application form here. You can send your applications via e-mail to You can make your applications via KEP to our KEP address: Depending on the nature of your request, information and documents that will allow identification must be provided to us completely and accurately. If the requested information and documents are not provided as required, there may be disruptions in the complete and qualified conduct of the research to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application must be sent completely and containing the requested information and documents, depending on the nature of your request.